Careers at Pinnacle Promotions

Inside Sales Director

Pinnacle Promotions, one of the nation’s fastest growing promotional marketing companies, is in search of an Inside Sales Director based in Atlanta, GA. This position will be responsible for managing and growing the e-commerce sales division for the company. The ideal candidate will have extensive experience leading an inside sales team in a fast-paced, high-volume sales environment where the leads are generated through our website. This candidate must also possess strong analytical and sales operations skills to be able to interpret data that will drive key metrics and lead to aggressive sales results.

Pinnacle Promotions provides custom imprinted promotional products, apparel and other marketing services to thousands of companies throughout Atlanta and the United States. We have a proven, team-oriented sales and marketing approach with a focus on long-term client development that gives us a competitive advantage in any economic environment. Counselor Magazine named Pinnacle as a “Best Places to Work” winner in 2008, 2010 and 2011, and most recently PPB Magazine named us a Best Places to Work for 2011.

Position Responsibilities (but not limited to):

• Manage entire inside sales cycle of a web-based team, including overall revenue, daily lead flow, training and mentoring account managers and account coordinators
• Develop, grow and utilize the unique talents of a highly motivated and competitive sales staff in a positive, entrepreneurial work environment
• Define key metrics for operational processes to increase sales and understand market trends
• Create effective reports using our CRM system including sales forecasting, pipeline development and goal creation
• Create and deliver sales training to continue to build strengths within the team, including a consistent sales approach to drive first time business and repeat business
• Work with our marketing department to evaluate and understand our SEM Strategy, positioning, messaging, and competitive differentiation to drive new business revenue
• Quickly develop a strong knowledge of promotional products and corporate apparel
• Meet and exceed new business revenue goals for the department

Professional & Personal Qualifications:

• Bachelor’s degree required, advanced degree preferred
• A minimum of 10+ years sales experience, formal sales training a plus
• A minimum of 5+ years as a leader in a large sales environment
• Demonstrated ability to grow and expand a sales team
• Solid understanding of best practices associated with PPC & SEO.
• Strong analytics background; proven ability to create, analyze and communicate data and performance metrics
• Extensive CRM experience, specifically in Salesforce
• Independence in leading and motivating teams
• High energy, self-starter who is passionate about achieving aggressive growth targets
• Self-motivated, creative, results driven, solution oriented, competitive and driven to succeed
• Excellent verbal, written, and presentation skills and strong attention to detail
• Previous experience in online B2B or retail web business a plus
• Proficient computer skills including Microsoft Word, Excel, PowerPoint, Salesforce

Benefits Include:

• Competitive Salary Package
• Health, Dental and Visions Benefits
• Generous PTO Program
• Paid Holidays
• Simple IRA

This is an excellent opportunity to get in on the ground floor with a fun, fast-growing, entrepreneurial organization.

Please submit your resume to: resumesisd@pinnaclepromotions.com

Please attach your resume and cover letter as a PDF with Inside Sales Director in the SUBJECT LINE. Also, no phone calls or faxes accepted. We will be in touch with qualified candidates once we have reviewed all resumes.

Digital Marketing Manager

Pinnacle Promotions, one of the nation’s fastest growing promotional marketing companies, is in search of a Digital Marketing Manager for our Atlanta office located in Norcross.  This key role is responsible for managing and consistently improving our digital media program, with the ultimate goal of driving more fist-time web sales through our two branded websites and mobile sites. The right candidate will have intimate knowledge of and an innate passion for all digital media channels, including paid search, organic search and display advertising, and translate this knowledge/passion into effective strategies that help drive business results.

Comfort with collecting, analyzing and presenting large amounts of complex data is key to success in this role. Data based decisions will need to be made frequently, and the ability to distill this data into simple reports that can be shared with upper management is important. This role will be responsible for pulling data and creating reports on a consistent basis not only for the digital media program, but also to monitor the overall health of the department. This high energy, creative and results-oriented marketer demonstrates sound judgment and the ability to elevate our digital media program within a fast-paced environment.

Pinnacle Promotions provides promotional products, apparel and other marketing services to thousands of companies throughout Atlanta and the United States. We have a proven, team-oriented sales and marketing approach with a focus on long-term client development that gives us a competitive advantage in any economic environment. Counselor Magazine named Pinnacle as a “Best Places to Work” winner in 2008, 2010 and 2011, and most recently PPB Magazine named us a Best Places to Work for 2011.

Position Responsibilities (but not limited to):

• Develop a digital marketing strategy utilizing paid search, display and organic search, while consistently seeking new opportunities to expand within those verticals or introduce new verticals

• Drive execution of our digital program by collaborating with IT, eCommerce and any other internal resources necessary

• Lead development of any creative assets necessary to execute strategies, including but not limited to, landing pages, display ads and SEO copy

• Manage our digital media agencies and instill a culture of innovation, accountability and great sense of urgency

• Implement test and learn strategies for quick learning that can be scaled across larger executions and drive exponentially better results

• Develop a digital marketing dashboard to monitor effectiveness of the program and highlight opportunities for improvement

• Create weekly and monthly reports to monitor the effectiveness of the overall marketing objectives, along with key findings and recommendations for improvement

• Keep up-to-date on the latest advancements in digital marketing channels, and changes in algorithms on both the paid and organic search side to ensure we are proactively managing our position and sales derived from the program

Professional & Personal Qualifications:

• Minimum of a Bachelors degree in Marketing, Communications or a related field
• 3-5 years of related Marketing experience; agency experience is helpful
• Strong quantitative and analytical skills
• Hands-on experience managing paid search campaigns and working with web analytics tools
• Able to be a major contributor in a team based environment
• Strong sense of urgency and ability to multi-task and manage multiple projects simultaneously
• Computer Skills: Mac, Excel, Word, PowerPoint

Benefits Include:

• Competitive Salary Package
• Health, Dental and Visions Benefits
• Generous PTO Program
• Paid Holidays
• Simple IRA

This is an excellent opportunity to gain experience with a fast-growing, highly professional organization.

Please submit your resume to: resumesmkt@pinnaclepromotions.com.  

Please attach your resume as a Word Doc or PDF with Digital Marketing Manager in the SUBJECT LINE. Also, no phone calls or faxes accepted. We will be in touch with qualified candidates once we have reviewed all resumes.

Merchandising Specialist

Pinnacle Promotions, one of the nation’s fastest growing promotional marketing companies, is in search of a Merchandising Specialist for our Atlanta office located in Norcross. This role will work in concert with the Merchandising Manager to help research and select apparel and promotional items, and ensure their accurate representation on our eCommerce website. The right candidate will exhibit an enthusiastic interest in apparel and merchandising, and take the lead in producing the visual assets necessary to promote them, including photography and videos. This high energy, creative and team-oriented marketer demonstrates sound judgment and the ability to meet and/or create market demand for our selection of apparel and promotional items within a fast-paced environment.

Pinnacle Promotions provides promotional products, apparel and other marketing services to thousands of companies throughout Atlanta and the United States. We have a proven, team-oriented sales and marketing approach with a focus on long-term client development that gives us a competitive advantage in any economic environment. Counselor Magazine named Pinnacle as a “Best Places to Work” winner in 2008, 2010 and 2011, and most recently PPB Magazine named us a Best Places to Work for 2011.

Position Responsibilities (but not limited to):

• Collaborate closely with the Merchandising Manager to help research, price and select various apparel and promotional items
• Negotiate pricing with vendors and create special pricing and sale opportunities through solid vendor relationships
• Assist in product and price changes on the website
• Manage 360 degree photography process including management of the photographer, scheduling, editing and timely updating of assets on our website
• Manage operations for our photo suite for still photography, including contracting with photographers, scheduling, editing and timely updating of assets
• Assist in the selection of products for occasional specials and promotions on our website
• Work with the Sales Teams to brainstorm ideas for clients and industries; research new product solutions based on these brainstorming sessions
• Educate the Sales Teams and Programs on new products and trends
• Manage Pinnacle showroom
• Coordinate vendor meetings as necessary, and manage vendor set up for internal meetings
• Attend industry events, local and national tradeshows and seminars, ensuring Pinnacle is engaged with local and national suppliers and other distributors
• Other duties as assigned

Professional & Personal Qualifications:

• Minimum of a Bachelors degree in English, Marketing, Merchandising or a related field
• 3-6 years experience in marketing or merchandising role within the Ad Specialty Industry, Advertising or Marketing Agency, or Retail Industry
• Avid follower of fashion and trends in apparel and hard goods, with a keen sense for what the market wants
• Experience in eCommerce merchandising, product marketing, research and planning
• Salesforce or other CRM experience preferred
• Detail-oriented and highly organized
• Team oriented with excellent verbal and written communication and interpersonal skills
• Ability to multi-task and manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Computer Skills: Mac, Excel, Word, PowerPoint

Benefits Include:

• Competitive Salary Package
• Health, Dental and Visions Benefits
• Generous PTO Program
• Paid Holidays
• Simple IRA

This is an excellent opportunity to gain experience with a fast-growing, highly professional organization.

Please submit your resume to: resumesmkt@pinnaclepromotions.com.  

Please attach your resume as a Word Doc or PDF with Merchandising Specialist in the SUBJECT LINE. Also, no phone calls or faxes accepted. We will be in touch with qualified candidates once we have reviewed all resumes.

eCommerce Manager

Pinnacle Promotions, one of the nation’s fastest growing promotional marketing companies, is in search of an eCommerce Manager for our Atlanta office located in Norcross. This key role is responsible for continually improving the conversion of traffic to orders on our industry-leading web properties and associated mobile properties. This is a highly analytical position that requires innate curiosity and a love of web analytics, surveys and other system data, and the ability to synthesize this data into insights that lead to quick action. Success will be measured by the candidate’s ability to maximize revenue generated through our sites—championing and managing A/B testing, usability enhancements, bug fixes and merchandising strategies that might take the form of pricing strategies and/or product placement.

This is a forward-thinking role. The right candidate will engage in competitive analysis and will make the case for developing other online properties, including mobile sites, applications and microsites. Also important is the ability to build relationships with our IT group and communicate needs through the development of requirements. This high energy, creative and results-oriented marketer demonstrates sound judgment and the ability to elevate our web properties within a fast-paced environment.

Pinnacle Promotions provides promotional products, apparel and other marketing services to thousands of companies throughout Atlanta and the United States. We have a proven, team-oriented sales and marketing approach with a focus on long-term client development that gives us a competitive advantage in any economic environment. Counselor Magazine named Pinnacle as a “Best Places to Work” winner in 2008, 2010 and 2011, and most recently PPB Magazine named us a Best Places to Work for 2011.

Position Responsibilities (but not limited to):

• Develop and manage a testing roadmap to improve usability within key areas of our site, with an end goal of optimizing the sales funnel for first-time buyers

• Determine data needs and create reports to monitor key metrics on a daily, weekly and monthly basis, including key findings and recommendations for improvement; develop key metrics including traffic, leads, orders, revenue and other relevant consumer behavior derived from analytics

• Manage external agency and internal resources to conduct regular usability tests, and quickly implement winning designs and/or funnel improvements

• Collaborate with merchandising team to test various merchandising strategies, including pricing, onsite promotion and product placement, to maximize average revenue per order

• Write requirements for web changes and coordinate releases with our IT group

• Manage list of enhancements, tests and bug fixes and ensure timely development

• Implement SEO improvements on the sites, and share SEO knowledge to other areas of the department, including digital and social media, to help increase all organic traffic to the sites

• Maintain accurate product and pricing information through our CMS tool

• Lead a team to develop a mobile website, and make the case for other online assets as needed, such as mobile applications

• Keep up-to-date with the web properties of competitors, using key findings to recommend changes to our sites

Professional & Personal Qualifications:

• Minimum of a Bachelors degree in Marketing, Communications or a related field
• 3-5 years experience managing for revenue growth on B2C and/or B2B eCommerce sites
• Strong knowledge of web analytics (Google Analytics preferred), intercept survey solutions and eCommerce usability best practices
• Strong quantitative and analytical skills with data-oriented decision making skills
• Able to translate strategic objectives into tactical plans
• Able to be a major contributor in a team based environment
• Strong sense of urgency and ability to multi-task and manage multiple projects simultaneously
• Computer Skills: Mac, Excel, Word, PowerPoint; HTML and CSS style sheets is a plus

Benefits Include:

• Competitive Salary Package
• Health, Dental and Visions Benefits
• Generous PTO Program
• Paid Holidays
• Simple IRA

This is an excellent opportunity to gain experience with a fast-growing, highly professional organization.

Please submit your resume to: resumesmkt@pinnaclepromotions.com.  

Please attach your resume as a Word Doc or PDF with eCommerce Manager in the SUBJECT LINE. Also, no phone calls or faxes accepted. We will be in touch with qualified candidates once we have reviewed all resumes.

Web Developer

Pinnacle Promotions, one of the nation’s fastest growing promotional marketing agencies, is in search of a Web Developer. This position will be responsible for developing and supporting applications for our internal staff, as well as our external websites. The ideal candidate will be a team player that is detail oriented and highly organized. This is a fast paced role where the ability to multi-task and prioritize is crucial to success.

Pinnacle Promotions provides promotional products, sportswear and other marketing services to thousands of companies throughout Atlanta and the United States. We have a proven, team-oriented sales and marketing approach with a focus on long-term client development that gives us a competitive advantage in any economic environment. Counselor Magazine named Pinnacle as a “Best Places to Work” winner in 2008, 2010 and 2011, and most recently PPB Magazine named us a Best Places to Work for 2011.

Position Responsibilities (but not limited to):

• Work with web development, sales and marketing teams to create additional features and functionality to our websites and internal tools
• Develop web applications that are secure and adhere to all current standards
• Design and code from specifications, analyzes, evaluates, tests, debugs, documents, and implements complex software apps
• Manage multiple projects and responsibilities to meet deadlines
• Support internal staff with any computer related issues
• Reports to the manager of Web Development

Professional & Personal Qualifications:

• Working knowledge of Mac software and the OS X server environment, Unix experience preferred
• A minimum of 3+ years working with Web Servers (the typical LAMP stack); web application development using object oriented PHP and mySQL; and working with Javascript, XHTML, and CSS
• A minimum of 2+ years working with Shell Scripting; basic command-line knowledge
• A minimum of 3+ years experience with the MVC design pattern preferred
• Experience with PHP frameworks: Codeigniter, Zend preferred
• Experience with Javascript frameworks: JQuery preferred
• Comfortable in an all Macintosh environment
• Web design skills, a plus.
• Working knowledge of Photoshop and Illustrator

Benefits Include:

• Competitive Salary
• Healthcare, Dental, Vision Coverage
• PTO Program
• Holidays
• Simple IRA

This is an excellent opportunity to get in on the ground floor with a fast-growing, highly professional organization.

Please submit your resume to: resumesit@pinnaclepromotions.com.

Please attach your resume as a Word Doc or PDF with Web Developer in the SUBJECT LINE. Also, no phone calls or faxes accepted. We will be in touch with qualified candidates once we have reviewed all resumes

Account Coordinator

Pinnacle Promotions, one of the nation’s fastest growing promotional marketing agencies, is in search of an Account Coordinator.  This is an entry-level sales support position. One to three years of prior successful sales related experience is a plus.  

An ideal candidate for this role is one who seeks responsibility, is self-motivated, confident and expects to be held to a high standard of performance.  They will be a team player, highly organized, and detail-oriented with excellent communication skills. A strong sense of urgency and the ability to manage multiple deadlines in a fast-paced environment is key to success. Primary role will be to ensure outstanding customer service that generates a sale and leads to repeat sales, through the assistance and support of an Account Manager in all facets of the sales process.

Pinnacle Promotions provides promotional products, apparel and other marketing services to thousands of companies throughout Atlanta and the United States. We have a proven, team-oriented sales and marketing approach with a focus on long-term client development that gives us a competitive advantage in any economic environment. Counselor Magazine named Pinnacle as a “Best Places to Work” winner in 2008, 2010 and 2011, and PPB Magazine named us a Best Places to Work for 2011.

Position Responsibilities (but not limited to):

Under the guidance of the Account Manager, the employee executes the following responsibilities:

• Accurate step-by-step completion and follow through of all assigned open order objectives, from confirmation to delivery
• Assist Account Manager and exercises judgment in various tasks related to sales, such as product sourcing, idea generation, client development, quotes
• Thorough and daily communication with vendors and Account Managers to ensure open orders proceed and deliver as scheduled
• Submit and confirm vendor orders or shipping options for fulfillment of customer orders
• Disciplined completion of daily and weekly order reports
• Ability to navigate client and answer questions regarding products and services on company website and when necessary resolve problems in an expedient and cost effective manner that ensure customer satisfaction
• Creating, purchasing and tracking sample orders
• Active participation in weekly team meetings and offer ideas and suggestions for process improvement, improved customer service or sales generation
• Continue professional development through active participation in offered training sessions
• Actively participate in improvement focus groups as needed

Professional & Personal Qualifications:

• Bachelor’s degree preferred
• Detail-oriented and highly organized
• Excellent communication and interpersonal skills
• Strong sense of urgency and ability to prioritize deadline driven tasks
• Self-motivated to exceed team sales goals and build client relationships
• Problem Solving and Negotiation skills
• Ability to look for alternatives and make sound business decisions
• Computer Skills: Mac, Excel, Word, general database understanding
• Previous promotional product (ASI/PPAI) industry experience is a bonus
• Previous CRM/Salesforce experience preferred
• Ability to navigate through internal computer programs with accuracy
• Knowledge of UPS and FedEx services
• Adapts quickly to computer applications 

Benefits Include:

• Competitive Salary Package
• Health, Dental and Visions Benefits
• Generous PTO Program
• Paid Holidays
• Simple IRA

This is an excellent opportunity to gain experience with a fast-growing, highly professional organization.

Please submit your resume to: resumes@pinnaclepromotions.com.  

Please attach your resume as a Word Doc or PDF with Account Coordinator in the SUBJECT LINE. Also, no phone calls or faxes accepted. We will be in touch with qualified candidates once we have reviewed all resumes.

Pinnacle Promotions is an equal opportunity employer