Brand Identity and Corporate Logos

 

Among business functions, Marketing is changing the most; not the goal, but certainly the methods used to build recognition, brand value and, yes, sales. What was regarded as effective five years ago is ineffective today as audiences age and technology offers more interactive options. The rapid change leaves most of us who are “old schooled” in marketing and media buying wondering what to buy in order to develop a high level of recognition. Where do we focus our time in order to build brand value? If engagement is better than traditional mediums that hold audiences at arm’s length, how do we do that well with our limited time and recently reduced budgets? And, while social media does a great job at improving customer relations and humanizing companies, it has yet to show real strength at increasing sales…so, do I go social?

Building Recognition

In walks “promotional products”. In terms of advertising mediums, promotional products has long been thought of as secondary to television, radio, and print advertising, and the add-on to a campaign or media buy. For media buyers who narrowed their focus to “cost per impression” and failed to understand promotional products longevity, or preferred mass mediums, it was considered too expensive. Now, when newspaper readers are declining and magazine ads are proving very expensive for the exposure; with TiVo making it possible to eliminate high-priced commercials, and radio giving way to iPods, media buyers and marketing professionals are taking a new look at promotional products.

According to a 2008 study by the Advertising Specialty Institute, the cost per impression on promotional products averages $0.004 because of their inherent shelf life. This means that they are highly effective in delivering a branded message over and over and over.

Building Brand Value

Brand value is based in how customers respond when they see your brand. It is develop through the culmination of customer experiences. Media is one of several means for experiencing a company brand. Using a product is another one, as is shopping a company’s store location and talking with their sales or service representative. Is it any wonder that marketing places such a high value on control of these interactions?

The challenge is no longer in whether or not we’re saying something of value through our media (most marketing professionals are well versed at building branding statements), but in ensuring that our message is seen/heard enough to develop an acceptable level of recognition.

The 2008 ASI study of business people found that 81% of promotional products are kept because they are considered useful; of these, 56% were kept at home and 28% were kept at the office. The study also found that the average number of impressions for these items is roughly 363 per month. This repeated exposure of the brand on items that are deemed valuable enough to keep is highly effective in adding to brand value.

Engagement

The concept of engagement in marketing is fairly new and is defined as consumer interaction with a company or brand. While many companies wrestle with how to do this through social media, there are challenges with the new media that are inescapable. First, social media is based in scrolling feeds. That means that information is quickly out of sight. Second, marketing professionals are quickly finding out that the nature of people on social media site is to “talk” rather than “listen” (probably because of our human nature to be self-absorbed). So, for companies that wish to listen to consumers talk, it’s great. For presenting a message, it’s risky.

Promotional products are the original engagement tool. By interacting (using) products, consumers develop a higher level of affinity for the company brand. In the 2008 ASI study, 42% of respondents had a more favorable impression of an advertiser after receiving the item, and 24% said they were more likely to do business with the advertiser.

Sales

One of my favorite studies is the 1990 study by the Advertising Research Foundation that found that the strongest factor linking advertising to sales is “likeability” – if respondents liked an ad, they were more likely to buy the product. Since those findings, the ARF has continued to validate the study. The link between these findings and those of the 2008 ASI study are clear – when advertisers place their artwork on a promotional product that is well liked, people are more likely to remember them, have an higher level of affinity for the company, and purchase from them.

The bottom line? In a time when most mass mediums are struggling to get and hold the attention of consumers, promotional products continue to perform well and are a good value for advertisers.

This is a guest post authored by Karen Sherrill, Director of Marketing at Gold Bond, Inc., an ASI Top Forty Supplier in the advertising specialty industry. Follow Gold Bond on Twitter (http://twitter.com/gold_bond) and visit their Facebook page (http://www.facebook.com/pages/Hixson-TN/Gold-Bond/193547465289) for additional information about the company.

I was watching one of my new favorite shows, How’d You Get So Rich, with Joan Rivers the other night and I realized I must be doing something wrong.

The premise of the show entails Joan Rivers examining the immense wealth accumulated by regular folks that hit it rich with the creation of a product or company. While watching this episode, I couldn’t help but wonder what it is that makes a product so revolutionary, so desirable, that the inventor is made a multi-millionaire almost instantly? How is it that such simple ideas. Such basic, never-take-a-second-glance products can make a regular person super, ridiculously rich!?

I guess the most obvious reason that creative genius hasn’t struck me is that I’m not an inventor. I don’t look at the ordinary and plot a faster, prettier, more effective product. But trust me. Now I’m trying my best to. Now don’t get me wrong. I love my day job. But who wouldn’t want to at least be able to afford a shiny new Italian sports car, or a sparkling clean new mansion? The world of the wealthy seems so attractive and easy from the outside…

Okay. Now back to reality. I may never be a multi-millionaire. And honestly I don’t really need to be – nor do I really even want to be. But I can’t help but be fascinated by the way some people build their fortunes.

There is one thing that every one of these people has in common. They have built a recognizable brand. Whether it is a clothing label, an inventive toy or a redesigned gadget, these people have marketed and built their brand/product to a level that is almost unreachable.

Take a tip from these marketing geniuses and build your brand. Unexpected and unique promotional products, giveaways and stylish apparel can all be great ways to get your advertising message out into the public. No matter what your line of business entails, promotional marketing and public visibility are key to your success.

I went through a phase my freshmen year of college where I was addicted to the popular online auction and shopping website eBay. I only actually bought a few items using the site, but that was all that was necessary to realize that it could be quite detrimental to my sense of well-being. I think it was after one particular morning – when I spent my entire 10am philosophy class in an anxiety-stricken panic because the auction for the discounted designer bag I had been eying all week would end well before the day’s lecture on Lucretius would, and I happened to currently have the highest bid – that I decided to end the obsession right then and there before my grades began to suffer and I began to count down the hours and minutes of my days in the following manner: 1h 27min left in the auction, 1h 13m left in class, equals 14min to get from Callaway Hall to a computer at the student center to place the winning bid.

Besides the ultimate disappointment in myself that came with the realization that I had fallen victim to such a self-indulgent act, I never really had any problems in relation to the site itself. Today during my lunch break, however, I happened to hear a story from a co-worker (thank you Courtney for unknowingly providing the inspiration for today’s blog!) that made me consider the negative consequences of using such a purchasing outlet.  Courtney’s boyfriend had recently sold his used iPhone through eBay. In the description he made sure to disclose that there were scratches on the product and that he could provide additional pictures of the item if requested, but that the iPhone was completely non-refundable after purchased. To make a long story short, the purchaser claimed that there were more scratches than described and requested a refund despite the clear disclosure that the transaction was to be final, resulting in a dispute that has yet to be resolved. Now I am not trying to criticize eBay or the use of other similar online shopping sites, (as I mentioned earlier I never had any transactional problems like this with any of my purchases) but the situation made me think about how reliable and consumer-friendly the processes are for ordering promotional products here at Pinnacle Promotions.

At Pinnacle Promotions, consumers are assigned to dedicated account teams to guide them throughout the entire buying experience. We offer the highest quality promotional products too and stand by our Pinnacle Platinum Guarantee™, ensuring that each order arrives on-time and exactly as it was approved or we will re-run your order or refund your money. You can stick to eBay if you want the thrill of the auction and can accept the consequences of being unsatisfied with your purchase, but if you want to shop with confidence, you can trust Pinnacle Promotions for all of your promotional product and imprinted apparel needs.