{"id":69,"date":"2020-01-23T14:43:25","date_gmt":"2020-01-23T14:43:25","guid":{"rendered":"https:\/\/www.pinnaclepromotions.com\/blog-new\/?p=69"},"modified":"2025-09-16T15:09:11","modified_gmt":"2025-09-16T15:09:11","slug":"how-to-talk-to-prospects-capture-and-qualify-leads-at-a-trade-show","status":"publish","type":"post","link":"https:\/\/www.pinnaclepromotions.com\/blog\/how-to-talk-to-prospects-capture-and-qualify-leads-at-a-trade-show\/","title":{"rendered":"How to Talk to Prospects, Capture and Qualify Leads at a Trade Show"},"content":{"rendered":"\n<p><span style=\"font-weight: 400;\">Get ready, because it\u2019s almost (marketing) game time! Now that you have a trade show strategy in place, it\u2019s time to gather up the company reps, board the plane, and grow your business.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">A trade show is a prospect gold mine. Heading into the convention center with a plan of action can yield excellent results for your brand.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Once the <\/span><a href=\"https:\/\/www.pinnaclepromotions.com\/blog\/7-trade-show-booth-ideas-for-small-budgets\/\"><span style=\"font-weight: 400;\">booth<\/span><\/a><span style=\"font-weight: 400;\"> is set up and the team has been given their pep talk, the exhibit hall doors open. Trade show attendees pour into the center and make their way to your booth. It\u2019s a great start and a positive result of your pre-show marketing initiatives and fun <\/span><a href=\"https:\/\/www.pinnaclepromotions.com\/blog\/what-to-remember-when-selecting-trade-show-giveaways\/\"><span style=\"font-weight: 400;\">giveaway selection<\/span><\/a><span style=\"font-weight: 400;\">.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The next step, however, can be a bit challenging: talking to prospects and identifying the leads. No worries, though. We\u2019ve provided some tips on how to talk to your booth prospects, capture and qualify leads who can enhance your business network.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>How to Talk to Prospects<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">When it comes to <\/span><a href=\"https:\/\/www.pinnaclepromotions.com\/blog\/ultimate-guide-to-networking-at-trade-shows\/\"><span style=\"font-weight: 400;\">engaging with your booth visitors<\/span><\/a><span style=\"font-weight: 400;\">, niceties such as \u201cHello, how are you?\u201d and \u201cGreat city for a conference, right?\u201d will only get you so far in meaningful conversation. The focus of your one-on-one with a prospect should be about asking the right types of questions.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Your questions can make all the difference and help you identify a lead. Take a look at this sequence of questions that can steer the conversation to your desired result.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Opening Questions<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Your opening questions are just what you think they are: questions that help you determine the prospect\u2019s needs and objectives, challenges, and gauge their level of brand recognition. Some example questions include:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">What are you hoping to get out of the trade show?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Can you describe some of the challenges you\u2019re experiencing with your current product\/service?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Have you heard of our brand or product\/service before?<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Investigative Questions<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">After you\u2019ve heard your prospect\u2019s answers, now is the time for more probing-type questions. What you learn here can help you identify the prospect as a potential lead. Example investigative questions include:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">What product\/service are you currently using? What do you like and dislike about it?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How much are you looking to spend?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What are your top three must-haves for a product\/service?<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Demonstrative Questions<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">During your presentation, ask questions that will keep the prospect or lead involved. It can help you measure their interest in the product\/service and allow you to hear their feedback. Some demonstrative-type questions to try:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">What do you think of our product\/service capabilities?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How does it compare to the one you use now?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Do you have any concerns or questions regarding our product or service?<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Closing Questions<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400;\">Closure is beneficial in many situations but especially marketing and sales. Good closure questions should encourage a follow-up action for the prospect or lead. Here are some examples:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">How do the decision-makers in your company decide which vendors to use?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What else would be important information for you to know?<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">If they\u2019re expressing extreme interest to learn more\u2026<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Can I set up an appointment with you to further discuss our product\/service solutions that I think will enhance your company\u2019s objective?<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">On-site conference rooms can help boost your lead-gen goal success. A private meeting area will allow your team to provide additional capabilities exposure and brainstorm a customized solution for the interested prospect. If you don\u2019t have one available at the trade show, make sure you get their contact information (with their blessing, of course) to set up a future appointment date.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>How to Capture and Qualify Leads<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Technology is a great way to create buzz around your booth. Not only is it more interactive for your visitors, but it\u2019s also an excellent tool for capturing and qualifying leads.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Lead capture technology can provide a great return for companies investing in a trade show. A simple way to capture leads is through QR codes. These 2-D matrix barcodes are often found on event name badges, making it easy for reps to scan and capture visitor information.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Using this data, companies can later analyze their booth\u2019s traffic performance, sort leads, and leverage this insight to enhance their strategy at the next trade show.&nbsp;<\/span><\/p>\n\n\n\n<p><a href=\"https:\/\/www.pinnaclepromotions.com\/purpose\/win-the-trade-show.html\"><span style=\"font-weight: 400;\">Trade show merchandise<\/span><\/a><span style=\"font-weight: 400;\"> with printed <\/span><a href=\"https:\/\/www.pinnaclepromotions.com\/blog\/get-creative-with-mobile-marketing-print-qr-codes-on-custom-apparel\/\"><span style=\"font-weight: 400;\">QR codes can get visitors more engaged<\/span><\/a><span style=\"font-weight: 400;\"> so they may take the next steps, such as submitting information on a lead form, browsing products or services on a landing page, watching a video or presentation, and more.&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Post-Show Marketing Actions<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Reaching out to your leads is a must. Give your contacts some time to get settled at the office before sending your follow-up, but don\u2019t sit too long on it. Be sure to send a lead-nurturing campaign as soon as possible while the lead is still hot.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Maximizing your post-show marketing can go a long way toward achieving a positive return on your trade show investment. Your follow-up can determine your conversion success, and a well-crafted email can help with that. Make sure it\u2019s customized for each lead.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">When writing your email, remember to clearly state who you are, what company you work for, and the trade show where you two met. Need inspiration? Here\u2019s an example below.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Trade show lead follow-up email:<\/b><\/h3>\n\n\n\n<p><i><span style=\"font-weight: 400;\">Hello [lead name],<\/span><\/i><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">It was a pleasure to meet you at [trade show event name]! I hope you enjoyed the keynote speaker and learned a lot at the breakout sessions.&nbsp;<\/span><\/i><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">You mentioned that [lead\u2019s company] is looking to [lead\u2019s pain point], so I wanted to reach out to further discuss how [your company] can help you with your objective.&nbsp;<\/span><\/i><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">I\u2019d love to set up a call with you to answer your questions and chat about the next steps. Do you have time this week for a 15-minute call? I look forward to hearing from you.&nbsp;<\/span><\/i><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">Thank you,<\/span><\/i><\/p>\n\n\n\n<p><i><span style=\"font-weight: 400;\">[your name &amp; contact info]<\/span><\/i><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Measuring the success of your trade show is determined by how you met your marketing objectives. Review the goals you\u2019ve set for your team before the big day and keep them in mind when chatting up prospects. Converting prospects to leads and leads to customers shows great success and can help you determine which shows are worth returning to the following year!<\/span><\/p>\n\n\n\n<p>Before you can talk to your prospects and capture potential leads, you need to drive trade show attendees to your booth! See our infographic below on how to do just that.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"464\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" src=\"https:\/\/www.pinnaclepromotions.com\/blog-new\/wp-content\/uploads\/2020\/01\/Pinnacle-Personas-Professional-infographic-web.webp\" alt=\"\" class=\"wp-image-848\" srcset=\"https:\/\/www.pinnaclepromotions.com\/blog\/wp-content\/uploads\/2020\/01\/Pinnacle-Personas-Professional-infographic-web.webp 600w, https:\/\/www.pinnaclepromotions.com\/blog\/wp-content\/uploads\/2020\/01\/Pinnacle-Personas-Professional-infographic-web-300x232.webp 300w\" \/><\/figure><\/div>","protected":false},"excerpt":{"rendered":"<p>Get ready, because it\u2019s almost (marketing) game time! Now that you have a trade show strategy in place, it\u2019s time to gather up the company reps, board the plane, and grow your business.&nbsp; A trade show is a prospect gold mine. Heading into the convention center with a plan of action can yield excellent results [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":847,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_twd_sm_profile":"","_twd_sm_is_pillar":"","_twd_sm_cta_url":"","_twd_sm_area_served":[],"_twd_sm_faq":[],"_twd_sm_year_founded":0,"_twd_sm_founders":[],"_twd_sm_founder_ids":[],"_twd_sm_exec_team":[],"footnotes":""},"categories":[3],"tags":[],"class_list":["post-69","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-ideas"],"_links":{"self":[{"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/posts\/69","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/comments?post=69"}],"version-history":[{"count":3,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/posts\/69\/revisions"}],"predecessor-version":[{"id":850,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/posts\/69\/revisions\/850"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/media\/847"}],"wp:attachment":[{"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/media?parent=69"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/categories?post=69"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pinnaclepromotions.com\/blog\/wp-json\/wp\/v2\/tags?post=69"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}