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Item# N10W

Average: 5.0

Custom Beverage Napkin Product Reviews

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5-Star Rating Great quality! Highly recommend
BY: Alison . - April, 2013
Working in the diamond business, we take pride in our presentation to our clients. We needed a presentable beverage napkin to serve with our beverages we offer to our clients while the are searching for the perfect diamond. I searched on the web for quite a bit and all the websites I came across were so "loud" and not very user friendly. Then I came across Pinnacle Promotions website and I knew this would be the company we would do business with.

It was very gratifying, especially since they offered to send you a virtual sample of the napkin with you logo on it. I sent the request late on Friday afternoon and got a prompt response letting me know since it was late Friday, we would get the virtual sample first thing Monday morning...and yes, that was the case. After we approved the virtual sample, they offered to send us a sample via mail of a black napkin a long with the color print that we would want so we could make sure we would like it.

Maggie, who sent me the e-mail letting me know for a small delay due to the weekend approaching, was SO helpful! She sent the virtual sample to me right away on Monday and soon followed up. After we approved the virtual sample, they offered to send us a sample via mail of a black napkin a long with the color print that we would want so we could make sure we would like it.

Long story short, it took us some time to decide on which logo we wanted to use and placement. Maggie was VERY patient and accommodating in every way. She was so friendly that I felt as if I had made a new friend just by all the e-mails we sent back and fourth. I know this all sounds complicated just for some beverage napkins but when you order 6,000 napkins, you want to make sure they look perfect, and Maggie and the Pinnacle team made that happen for us.

Oh, and on top of that, Maggie asked if there was anything else she could help with so I asked her about some gift bags, tissue paper and a few other items. Not only did she send me a quote, she mailed us samples of the bags without us even having to ask! Now that is GREAT customer service.

Thank you to Maggie and Pinnacle Promotions! Y'all are awesome. We will for sure do business with them in the future!

5 out of 5

5-Star Rating 5-Stars
BY: Molly . - April, 2013

5 out of 5

5-Star Rating 5-Stars
BY: Becky . - December, 2012
i already completed this survey.
5 out of 5

5-Star Rating Great custom Napkins
BY: Frances . - January, 2012
The napkins came out perfectly.
5 out of 5



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