Pinnacle Knows Promo.
Ordering promo can get complicated. But it doesn’t have to be. Here’s how we take the guesswork out of getting your swag.
See how it works
How it works
1. Find Your Product
Choose Your Merch
Browse online, chat us directly, or email your Account Manager. However you shop, we’ll source the right merch—fast.
Collaborate
We’ll work with you to understand your goals and budget—then find the right promo to match.
Ideate
Not sure what you need? We’ve got you. From quick recs to full IdeaKits™, we’ll help spark ideas and build out options that make an impact.
2. Artwork Process
Add Your Brand
Products are picked—time to make them yours. Send us a high-res version of your logo, design, or message. We’ll handle the rest.
Decoration
Our in-house Art Team uses your logo and brand guidelines to create a custom virtual proof—so you see exactly how your merch will look before it prints.
3. Review & Production
Art Approval
Like what you see? Give us the green light. Once your proof is approved, we’ll move it into production.
Production
Your dedicated Account Manager tracks production from start to finish—ensuring your promo is branded perfectly and delivered on time.
4. Shipping & Delivery
Packing & Shipping
We track packing and shipping to ensure your order is handled carefully and on schedule.
Delivery
Whether that’s all in one place or shipped directly to multiple locations, we coordinate the details so everything lands right on time.
Partnership
Our work doesn’t stop at delivery. We’re here to grow with your brand, offering ongoing support and fresh ideas to keep your promo game strong.
Solutions for Every Budget
Print Shop
In-house printing for business cards, brochures, posters, and more.
Print with Pinnacle ›
Program Solutions
Ongoing support made easy for kits, events, and everyday brand needs.
See our solutions ›
Company Stores
Ditch the merch closet with a custom online store that makes ordering easy.
Build your store ›
Ready to get started?
The Pinnacle Difference
For over 30 years, we’ve put clients first—delivering quality products and real support. Partner with Pinnacle Promotions for expert guidance your brand deserves.
Discover the difference
Frequently Asked Questions
What are promotional products?
Promotional products are branded items like pens, tote bags, water bottles, and apparel. They help businesses spread their message, whether at trade shows, events, or giveaways to customers and employees.
What are promotional products used for?
They’re perfect for building brand awareness, thanking clients, rewarding employees, and creating memorable moments that keep your brand front and center.
Are promotional products effective for marketing?
Absolutely! Useful items get used (and seen) again and again, making them a powerful way to keep your brand top of mind.
What industries use promotional products?
From tech startups and manufacturing to healthcare, retail, and education—promo works for any industry looking to connect and engage.
Are promotional products only used for external marketing?
Not at all! Promo is just as valuable for internal use—think welcome kits, employee rewards, or company events that boost morale and culture.
I’m not sure where to start. How can you help?
That’s where we come in. Pinnacle Knows Promo. Whether you’re a first-timer or a seasoned professional, we’ll guide you through picking the right products, creating proofs, and delivering with ease.